「慈濟人文英文會話文本」行動研究
1 蔡裕美 2 吳淑貞 3 釋德慇
1 慈濟技術學院通識教育中心助理教授
2 慈濟技術學院護理系助理教授
3 慈濟技術學院通識教育中心教師
摘 要
本研究敘述慈濟技術學院英文老師、護理老師、和慈濟人文課程老師，合力製作慈
濟人文英文會話文本。考量慈濟技術學院和慈濟醫院創辦理念同緣於 證嚴法師之精神
領導，研究者訪談醫院志工，取材慈濟醫院服務情境中具有人文特色的英文對話，編寫
出「醫院情境」、「素食」、「往診」和「外籍配偶」主題的12 篇對話文本。本研究
立意了解學生對慈濟人文英語會話的需求，進而發展文化意涵之本土英語教材，強調語
言應用融入環境的特色。本研究依據學科內容語言教學法，安排中籍英語教師協同以英
語為母語之外師進行慈濟人文課後英語會話學習。研究目的希望英語教師能省思語言應
用對學生的意義，進而發展增強學習效果的教學技巧。研究資料分析（1）醫院志工訪
談，學生訪談，外籍助教訪談；（2）觀察學生與外籍助教上課互動的情況；（3）學生
的寫作表現和問卷回饋；（4）三位老師合力編製的對話文本。本研究論述慈濟人文英
文會話文本，提供了另類學科內容語言教學的教材選擇，呈現慈濟醫療網路中的文化意
涵。
關鍵字：行動研究、學科內容語言教學法、慈濟人文
Action Research on English Conversation Scripts
for the Tzu Chi Humanities Course
1Yu-mei Tsai 2Shu-chen Wu 3De-yin Shih
1General Education Center, Tzu Chi College of Technology
2Department of Nursing, Tzu Chi College of Technology
3General Education Center, Tzu Chi College of Technology
Abstract
The study provides a contextual description of an EFL teacher, a nursing teacher and a
humanities teacher developing English conversation scripts for the Tzu Chi Humanities course
at Tzu Chi College of Technology. Concerned with the objective needs of familiarizing
students with the culture of Tzu Chi hospitals, because Tzu Chi’s Education Mission and
Medicine Mission are under the same spiritual guidance of Dharma Master Cheng Yen, the
teacher researchers conducted interviews with hospital volunteers to determine the preferred
topics for promoting humanitarianism. Twelve English dialogue scripts were compiled for
scenarios highlighting the hospital environment, vegetarian meals, home care service, and a
foreign housewife. The goal is to help EFL teachers developing cultural materials that reflect
the contextualized features of language in use and students’ learning needs. Guided by the
content-based approach to EFL teaching, the study documents how a non-native English
speaking local teacher worked with a native English speaking assistant to conduct a tutorial
program based on the need for English conversation scripts for a Tzu Chi Humanities course.
The study aims to help EFL teachers treating students as language users, as well as identify
the language skills for the maximum learning effect. Sources of data include: (a) interviews
with hospital volunteers, student learners and a foreign teaching assistant; (b) tutorial
observations; (c) students’ writing assignments and questionnaires, and (d) dialogue scripts
developed by the teacher researchers. The study concludes that Tzu Chi Humanities English
conversation scripts provide an alternative choice for content-based instruction materials
highlighting culture awareness within the Tzu Chi Medical Network.
Keywords：action research, content-based instruction, Tzu Chi Humanities.